Warranty

At iPokret, we want you to enjoy every product you buy from us! If something's not quite right due to a manufacturing issue, don't worry — you're covered. Just reach out within 30 days, and we'll help you out.

All products sold on this website are covered by a limited 30-day warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use. The warranty does not extend to damages caused by misuse, accidents, or unauthorized modifications.

What Our Warranty Covers

We offer a 30-day limited warranty on all physical products purchased directly from our website.

Factory defects
Defects in materials or workmanship
Product issues originating from internal faults

What Is Not Covered

Damage caused by misuse, mishandling, or abuse
Water, fire, or electrical damage
Normal wear and tear
Accidents or improper storage
Products not purchased from our official website

How to Make a Warranty Claim

What to Provide

A brief description of the issue
Photos or videos showing the defect
Proof of purchase (order number or receipt)
Your contact information (must match the order details)
Our team will review your case and respond within 3 business days.

What Happens Next

Once our team verifies the issue, we will offer one of the following resolutions:

A repair (if possible)
A replacement with the same or similar product
A refund for the product value if applicable. Refunds are determined at the sole discretion of our Customer Service Team. Only the product value may be eligible for refund; shipping costs and other fees are non-refundable.

The appropriate solution will be determined based on the nature of the defect.

Warranty Coverage Area

Our warranty is valid for all customers who purchase directly from iPokret.com

For any questions or support, feel free to reach out. We’re here to help!